
Landlords
Got questions about grants, arrears, or filling properties? Visit our FAQ page for landlords to find answers.
Letting Agents
Want to know more about grants and landlord support? Head to our FAQ page for letting agents.
Local Councils
Need information on housing services or tenant support? Check our FAQ page for local councils.
General FAQs
Question: Am I eligible? If you’re renting a property to someone on Universal Credit, Housing Benefit or from the council, you could earn between £2,500 to £7,000 per tenancy depending oand how negotiations go. We will help you negotiate with the council and get the highest fee possible for each of your tenancies.
Question: Can I apply if my tenant has rent arrears? If your tenant is in rent arrears, we can help you access grants to get some money back in your pocket.
Question: What if my tenant is falling behind on their utility bills and council tax? Much like the scenario where your tenant has unpaid rent, we can potentially help you secure the same grant funding to assist your tenants in managing their utility bills.
Question: Will I have to pay back the grant? No, the grant is entirely non-returnable. Once the funds are deposited into your account, you are free to use them as you see fit.
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